Answers to frequently asked questions

  • How can I pay?
  • Cash and cheques (with guarantee card) are acceptable. Subsequent payments are best made by standing order.
  • CREDIT CARDS ARE NOT ACCEPTED.
  • Proof of Identity?
  • Passport, photo-driver's licence, recent (less than 3 months old) utility bills are acceptable proofs of your identity
  • Can I rent for a short time?
  • The shortest rental period is one year
  • How much will it cost?
  • The charge for a safe deposit box depends on its size. See our list here. Remember to add in the refundable
  • key deposit and any insurance above the complimentary £25,000 cover
  • When can I visit?
  • You can visit whenever we are open, see here for opening times. There are no visiting charges.
  • What about insurance?
  • Payment of the annual fee includes complimentary insurance cover of £25,000. If you require extra cover
  • arrange it yourself with your usual insurers, who will give you a substantial discount for using a safe deposit box.
  • What can I store?
  • You can store whatever will fit into your box. We do not ask and do not wish to know what you have in your box.
  • HOWEVER, some items will place you in breach of agreement with us.
  • See the licence agreement when you visit
  • These are such as explosive materials, banned drugs, weapons of any description, toxic materials.& the like.