You will need to produce two documents, one from [A] and one from [B] parts.  

[A] Proof of identity:

  • Valid Passport: UK, if non-UK then current passport held with visa status (Biometric card / Indefinite leave to remain stamp in passport). 
  • Full UK driving license (Customer would be asked of their nationality and a passport copy to be submitted).  
  • EU (European Union) National Identity card (Similar to a Biometric card / OCI of India).  
  • Valid Biometric card.  
  • Travel Documents (Issued by Home Office UK). 

[B] Proof of address:

  • UK Driving Licence (Full or provisional) 
  • Building society / UK Bank Debit /Credit statement dated within the last 3 months (note: online retailers or other bank credit cards such as M&S, Next etc not excepted).  
  • Utility bills – Gas / Electric / Water / Home Landline or Broadband dated within the last 3 months. 
  • HMRC Statement dated within the last 12 months. 
  • Council Tax bill (current year).  
  • Mortgage Statements 
  • Tenancy agreement issued by a solicitor, housing association, local council, or reputable letting agency (certified).

Important note regarding acceptable documents:

  • Identity documents must be the Valid, Original and most recent ones. We don’t accept expired documents and handwritten passports or ID cards.
  • Documents used for proof of address should show your full name and current address.
  • Where you need to provide two separate documents, the same one cannot be used twice, even if it appears in both lists. The documents must be from different companies.
  • If you providing statements printed from Internet Banking, then it should be certified stamped by banks.
  • We reserve the right to obtain additional identification and address verification documents if required.
If you’re unable to provide these documents, for more information ask in branch or call us.
* If you’re not a UK, EU, EEA or Swiss national, require valid passport containing your current visa or Biometric Residence Permits (with at least 6 months left on it).